Shipping & Deliveries

We proudly offer international shipping to most countries.

Orders are shipped using reliable global carriers to ensure fast and secure delivery.

Depending on the destination, shipping is typically handled by major international logistics providers.

Delivery times may vary depending on location, customs procedures, and local logistics conditions.

Most Taja Marble products are made to order.

Production typically takes 3–5 weeks, depending on:

• product type

• level of customization

• current production schedule

Once production is completed, the item is carefully inspected, packed, and prepared for shipment.

Natural stone products require specialized packaging due to their weight and fragility.

All orders are packed using professional export-grade protection, including:

• reinforced wooden crates

• internal foam protection

• shock-absorbing materials

• corner protection

• moisture protection when necessary

This packaging system is designed specifically for international transport of heavy stone products.

All shipments are fully insured during transit.

In the unlikely event of damage during shipping, please contact us immediately and provide photos of the packaging and product so our team can assist with the claim process.

International shipments may be subject to:

• customs duties

• import taxes

• local handling fees

These charges are determined by the customs authorities of the destination country and are the responsibility of the buyer.

Taja Marble has no control over these fees.

After dispatch, delivery usually takes 3–7 business days, depending on the destination country.

Please note that customs clearance procedures may occasionally cause delays.

Once your order has been shipped, you will receive a tracking number so you can follow your shipment in real time.

Because many of our products are large and heavy stone pieces, please ensure:

• the delivery address is correct

• someone is available to receive the package

• the installation area is prepared if necessary

Some items may require two people or professional assistance for safe handling.

We strongly recommend inspecting the package upon delivery.

If the crate appears visibly damaged, please document the condition with photos and notify the courier before accepting the shipment.

This helps ensure a smooth insurance process if necessary.

If you have any questions about shipping, delivery times, or logistics, please contact our team.

Email: support@tajamarble.store
Phone: +90 850 304 40 42